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We use 3 financial principles to protect
your investment:
Principle 1:
CUSTOMERS AUTHORIZE EVERY DISBURSEMENT:
All expenses are deducted from your
account using our on-line, real-time accounting system.
Our system requires you to authorize every payment made to Blue
Sky Aviation after every flight or ground session. If
there?s a problem, you can discuss the issue with your
instructor, chief instructor or management to resolve a problem
on the spot, before your account gets deducted. We won?t
use your money without your consent.
Principle 2:
KEEP THE CUSTOMER INFORMED:
Your account balance and all
transactions are available to you by request at any time.
It?s your money, you should always know how much is there, when
it was used and why.
Principle 3:
MAINTAIN EVERYTHING IN WRITING:
Some schools have ?secret? surcharges
above the published training rate that are just mysteriously
added to your account. In keeping with our full disclosure
policy, all training rates are published and will be used to
calculate expense. The only way we can alter our training
rate is through your consent, in writing. Again, it is
simply not fair to charge customers ?unknown? rates, so we won?t
do it.
We do our best to keep rates constant,
but if in the future some act of god raises costs beyond
our estimates, we would need to recover those costs. If
any price changes are necessary, we must get your written
authorization to change the expense rate. You always have
the right to refuse the rate increase and receive a full refund.
See Principle #1, you must authorize every disbursement..
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